:root{--brand-950:#5a2a12;--brand-900:#a4400b;--brand-700:#c94f12;--brand-600:#e86f1f;--brand-500:#f18732;--brand-100:#ffe2cf;--brand-50:#fff7f1;--ink-900:#3d2c24;--ink-700:#664b3e;--ink-500:#846a5e;--line:#eadbd2;--surface:#ffffff;--canvas:#fff7f1;--danger:#b42318;--shadow:0 24px 70px rgba(90,42,18,0.14);--radius-lg:24px;--radius-md:14px}*{box-sizing:border-box}html{background:var(--canvas);color:var(--ink-900)}body{margin:0;min-width:320px;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,PingFang SC,Microsoft YaHei,sans-serif;line-height:1.6;text-rendering:optimizeLegibility}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}:focus-visible{outline:4px solid var(--brand-700);outline-offset:3px}.admin-sidebar :focus-visible,.customer-form-header :focus-visible{outline-color:var(--brand-100)}.landing-page{min-height:100vh;padding:0 clamp(20px,6vw,96px);background:radial-gradient(circle at 80% 15%,rgba(232,111,31,.18),transparent 31%),linear-gradient(150deg,#fffdfb 0,var(--brand-50) 100%)}.brand-bar{max-width:1200px;height:88px;margin:0 auto;display:flex;justify-content:space-between}.brand,.brand-bar{align-items:center}.brand{display:inline-flex;gap:12px}.brand>span:last-child{display:grid;line-height:1.2}.brand strong{font-size:18px;letter-spacing:.12em}.brand small{margin-top:3px;color:var(--ink-500);font-size:8px;letter-spacing:.13em}.brand-mark{width:42px;height:42px;display:grid;place-items:center;border-radius:12px;color:white;background:linear-gradient(140deg,var(--brand-700),var(--brand-900));box-shadow:0 9px 24px rgba(164,64,11,.24);font-weight:800}.text-link{color:var(--brand-700);font-size:14px;font-weight:650}.text-link:hover{text-decoration:underline}.hero-panel{max-width:1200px;min-height:min(640px,calc(100vh - 150px));margin:0 auto;display:grid;grid-template-columns:minmax(0,1.25fr) minmax(300px,.75fr);align-items:center;gap:clamp(48px,8vw,120px)}.eyebrow{margin:0 0 14px;color:var(--brand-700);font-size:13px;font-weight:750;letter-spacing:.12em;text-transform:uppercase}.hero-copy h1{max-width:760px;margin:0;font-size:clamp(40px,5vw,68px);line-height:1.14;letter-spacing:-.045em}.hero-description{max-width:660px;margin:26px 0 30px;color:var(--ink-700);font-size:clamp(17px,2vw,20px)}.info-notice{max-width:650px;display:flex;gap:12px;padding:16px 18px;border:1px solid var(--brand-100);border-radius:var(--radius-md);background:rgba(255,255,255,.76);color:var(--ink-700);font-size:14px}.info-notice p{margin:0}.notice-icon{flex:0 0 22px;height:22px;display:grid;place-items:center;border-radius:50%;background:var(--brand-700);color:white;font:700 13px/1 Georgia,serif}.hero-steps{padding:14px 32px;border:1px solid rgba(255,255,255,.8);border-radius:var(--radius-lg);background:rgba(255,255,255,.78);box-shadow:var(--shadow);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px)}.hero-steps div{display:flex;align-items:center;gap:20px;padding:26px 0}.hero-steps div+div{border-top:1px solid var(--line)}.hero-steps b{color:var(--brand-600);font-size:28px;letter-spacing:-.05em}.hero-steps span{font-weight:650}.site-footer{max-width:1200px;margin:0 auto;padding:20px 0 34px;color:var(--ink-500);font-size:12px}.auth-page{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(circle at 80% 10%,rgba(241,135,50,.42),transparent 34%),linear-gradient(135deg,var(--brand-950),var(--brand-900))}.auth-card{width:min(100%,460px);padding:clamp(30px,6vw,48px);border-radius:var(--radius-lg);background:var(--surface);box-shadow:0 28px 90px rgba(0,0,0,.3)}.brand-centered{display:flex;width:fit-content;margin:0 auto 36px}.auth-heading{margin-bottom:28px;text-align:center}.auth-heading h1{margin:0;font-size:30px;line-height:1.3}.auth-heading p:last-child{margin:8px 0 0;color:var(--ink-500);font-size:14px}.field-stack,.login-form{display:grid}.login-form{gap:18px}.field-stack{gap:7px}.field-stack label{color:var(--ink-700);font-size:14px;font-weight:650}.field-stack input{width:100%;min-height:50px;padding:11px 14px;border:1px solid #decfc6;border-radius:11px;background:white;color:var(--ink-900);transition:border-color .15s,box-shadow .15s}.field-stack input:focus{border-color:var(--brand-600);box-shadow:0 0 0 4px rgba(232,111,31,.13)}.primary-button{min-height:50px;margin-top:4px;border:0;border-radius:11px;background:linear-gradient(130deg,var(--brand-700),var(--brand-900));color:white;cursor:pointer;font-weight:700;box-shadow:0 10px 24px rgba(164,64,11,.24)}.primary-button:disabled{cursor:wait;opacity:.65}.form-alert{margin:0;color:var(--danger);font-size:14px}.security-note{margin:26px 0 0;color:var(--ink-500);font-size:12px;text-align:center}.admin-frame{min-height:100vh;display:grid;grid-template-columns:240px minmax(0,1fr);background:var(--canvas)}.admin-sidebar{display:flex;flex-direction:column;padding:26px 18px;background:var(--brand-950);color:white}.brand-on-dark{margin:0 8px 42px}.brand-on-dark small{color:#f1cbb4}.admin-sidebar nav{display:grid;gap:6px}.nav-item{min-height:46px;display:flex;align-items:center;padding:0 14px;border-radius:10px;color:#f8e3d5;font-size:14px}.nav-item-active,.nav-item:hover{background:rgba(255,255,255,.1);color:white}.admin-identity{margin-top:auto;padding:18px 10px 0;border-top:1px solid rgba(255,255,255,.14);color:#f1cbb4;font-size:12px}.admin-main{padding:clamp(24px,4vw,52px)}.admin-placeholder{max-width:1000px;padding:36px;border:1px solid var(--line);border-radius:18px;background:white}.admin-placeholder h1{margin:0 0 10px}.admin-placeholder>p:last-child{margin:0;color:var(--ink-500)}@media (max-width:760px){.brand-bar{height:72px}.hero-panel{min-height:auto;grid-template-columns:1fr;gap:34px;padding:58px 0 70px}.hero-copy h1{font-size:clamp(34px,10vw,48px)}.hero-description{margin-top:20px}.hero-steps{padding:8px 24px}.hero-steps div{padding:20px 0}.admin-frame{display:block}.admin-sidebar{min-height:auto}.admin-identity,.admin-sidebar nav{display:none}.brand-on-dark{margin:0}}.print-page{min-height:100vh;padding:28px;background:#eee5df}.print-toolbar{width:min(100%,210mm);display:flex;align-items:center;justify-content:space-between;margin:0 auto 18px}.print-toolbar a{color:var(--brand-700);font-weight:650}.print-button{min-width:180px;margin:0;padding:0 18px}.print-document{width:min(100%,210mm);min-height:297mm;margin:0 auto;padding:16mm 14mm;background:white;box-shadow:0 12px 45px rgba(61,44,36,.16)}.print-header{margin-bottom:24px;padding-bottom:18px;border-bottom:2px solid var(--brand-900)}.print-brand{display:flex;align-items:center;gap:10px}.print-brand>div{display:grid}.print-brand small{color:var(--ink-500)}.print-header h1{margin:28px 0 4px;font-size:30px}.print-header>p{margin:0;color:var(--ink-500);font-size:12px}.print-document .summary-section{page-break-inside:avoid;break-inside:avoid;box-shadow:none}.print-handoff{margin-top:18px;padding:20px;border:1px solid var(--line);border-radius:13px;page-break-inside:avoid;break-inside:avoid}.print-handoff h2{margin:0 0 12px;font-size:17px}.print-handoff dl{display:grid;grid-template-columns:repeat(2,1fr);margin:0}.print-handoff dl>div{padding:10px 8px 10px 0;border-bottom:1px solid var(--line)}.print-handoff dt{color:var(--ink-500);font-size:11px}.print-handoff dd{margin:2px 0 0;font-size:13px;white-space:pre-wrap}.print-boundary{margin-top:20px;padding:14px 16px;border:1px solid var(--brand-100);border-radius:10px;background:var(--brand-50);page-break-inside:avoid;break-inside:avoid}.print-boundary p{margin:4px 0 0;font-size:12px}@page{size:A4;margin:12mm}@media print{.print-page,body,html{background:white!important}.admin-sidebar,.print-toolbar{display:none!important}.admin-frame{display:block}.admin-main,.print-page{padding:0}.print-document{width:auto;min-height:auto;margin:0;padding:0;box-shadow:none}.print-boundary,.print-document .summary-section,.print-handoff{page-break-inside:avoid;break-inside:avoid}}@media (prefers-reduced-motion:reduce){*,:after,:before{scroll-behavior:auto!important;transition-duration:.01ms!important}}.customer-form-page{min-height:100vh;padding-bottom:96px;background:var(--canvas)}.customer-form-header{position:relative;z-index:5;color:white;background:radial-gradient(circle at 80% -10%,rgba(241,135,50,.48),transparent 38%),linear-gradient(140deg,var(--brand-900),var(--brand-700));box-shadow:0 12px 34px rgba(90,42,18,.2)}.customer-header-inner{width:min(100% - 32px,880px);margin:0 auto;padding:24px 0 22px}.customer-header-inner .brand-on-dark{margin:0 0 34px}.customer-header-inner .customer-label{margin:0 0 4px;color:#ffe0cb;font-size:12px;letter-spacing:.1em}.customer-header-inner h1{max-width:720px;margin:0;font-size:clamp(25px,5vw,38px);line-height:1.28;letter-spacing:-.025em}.header-help{margin:9px 0 22px;color:#fff0e6;font-size:14px}.progress-row{display:grid;grid-template-columns:1fr auto;align-items:center;gap:8px 20px}.progress-copy{display:flex;align-items:baseline;justify-content:space-between;max-width:570px;font-size:13px}.progress-copy b{font-size:17px}.progress-track{height:7px;overflow:hidden;border-radius:999px;background:rgba(255,255,255,.2)}.progress-track span{display:block;height:100%;border-radius:inherit;background:linear-gradient(90deg,#f0ae67,#ffd6a4);transition:width .3s ease}.save-state{grid-area:1/2/3/3;min-height:34px;display:inline-flex;align-items:center;gap:8px;color:#fff4ed;font-size:12px;white-space:nowrap}.save-state-button{border:0;padding:0;background:transparent;cursor:pointer}.state-dot{width:8px;height:8px;flex:0 0 auto;border:2px solid #f6c9ac;border-radius:50%}.state-saving{border-color:#ffd6a4;animation:statePulse 1s infinite alternate}.state-saved{border-color:#71d3a0;background:#71d3a0}.state-offline{border-color:#ffbe76;background:#ffbe76}@keyframes statePulse{to{opacity:.35}}.section-nav{overflow-x:auto;display:flex;justify-content:center;padding:0 max(16px,calc((100% - 880px) / 2));border-top:1px solid rgba(255,255,255,.12);background:rgba(90,42,18,.28);scrollbar-width:none}.section-nav::-webkit-scrollbar{display:none}.section-nav a{min-height:48px;display:inline-flex;flex:0 0 auto;align-items:center;padding:0 18px;color:#ffe9da;font-size:13px}.section-nav a:hover{color:white;background:rgba(255,255,255,.08)}.customer-form{width:min(100% - 32px,880px);margin:24px auto 0}.form-intro,.recovery-banner{display:flex;gap:14px;margin-bottom:18px;padding:16px 18px;border:1px solid var(--brand-100);border-radius:var(--radius-md);background:var(--brand-50);color:var(--ink-700);font-size:13px}.form-intro p,.recovery-banner p{margin:3px 0 0}.intro-icon{width:24px;height:24px;flex:0 0 24px;display:grid;place-items:center;border-radius:50%;background:var(--brand-700);color:white;font:700 13px/1 Georgia,serif}.recovery-banner{align-items:center;justify-content:space-between;border-color:#f0c692;background:#fff8ee}.recovery-actions{display:flex;align-items:center;gap:12px}.form-section{scroll-margin-top:16px;margin-bottom:18px;overflow:clip;border:1px solid var(--line);border-radius:18px;background:var(--surface);box-shadow:0 8px 25px rgba(90,42,18,.06)}.form-section>summary{min-height:92px;display:flex;align-items:center;gap:15px;padding:20px 24px;cursor:pointer;list-style:none;-webkit-user-select:none;user-select:none}.form-section>summary::-webkit-details-marker{display:none}.section-step{width:44px;height:44px;flex:0 0 44px;display:grid;place-items:center;border-radius:13px;background:var(--brand-50);color:var(--brand-700);font-size:13px;font-weight:800}.section-heading{min-width:0;display:grid}.section-heading h2{margin:0;color:var(--ink-900);font-size:19px;line-height:1.35}.section-heading>span{margin-top:3px;color:var(--ink-500);font-size:12px;font-weight:400}.section-chevron{margin-left:auto;color:var(--ink-500);font-size:22px;transition:transform .15s ease}.form-section:not([open]) .section-chevron{transform:rotate(-90deg)}.section-content{padding:0 24px 28px;border-top:1px solid #f1e8e2}.field-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;padding-top:24px}.form-field{min-width:0;display:grid;align-content:start;gap:7px}.field-wide{grid-column:1/-1}.choice-field legend,.form-field label,.nested-fieldset>legend{color:var(--ink-700);font-size:13px;font-weight:700}.consent-check b,.required-mark{color:var(--danger)}.form-field input,.form-field select,.form-field textarea{width:100%;min-height:48px;padding:11px 13px;border:1px solid #decfc6;border-radius:10px;background:#fff;color:var(--ink-900);transition:border-color .15s,box-shadow .15s}.form-field textarea{min-height:104px;resize:vertical;line-height:1.55}.form-field input::placeholder,.form-field textarea::placeholder{color:#a88f82}.form-field input:focus,.form-field select:focus,.form-field textarea:focus{border-color:var(--brand-600);box-shadow:0 0 0 4px rgba(232,111,31,.12)}.form-field [aria-invalid=true]{border-color:#d76055}.field-hint{color:var(--ink-500)}.field-error{display:block;color:var(--danger);font-size:12px}.choice-field,.nested-fieldset{min-width:0;margin:0;padding:0;border:0}.choice-field legend{margin-bottom:8px}.choice-grid{display:flex;flex-wrap:wrap;gap:9px}.choice-chip{position:relative;min-height:42px;display:inline-flex;cursor:pointer}.choice-chip input{position:absolute;width:1px;height:1px;opacity:0}.choice-chip span{display:inline-flex;align-items:center;padding:8px 14px;border:1px solid #dfd1c8;border-radius:9px;background:white;color:var(--ink-700);font-size:13px;transition:.15s ease}.choice-chip input:checked+span{border-color:var(--brand-600);background:var(--brand-50);color:var(--brand-700);box-shadow:inset 0 0 0 1px var(--brand-600);font-weight:700}.choice-chip input:focus-visible+span{outline:4px solid var(--brand-700);outline-offset:2px}.nested-fieldset{grid-column:1/-1;margin-top:26px;padding-top:22px;border-top:1px solid var(--line)}.nested-fieldset>legend{padding:0 10px 0 0;font-size:15px}.fieldset-hint{margin:0 0 14px;color:var(--ink-500);font-size:12px}.contact-list,.outcome-list{display:grid;gap:14px}.contact-card,.outcome-card{padding:18px;border:1px solid var(--line);border-radius:13px;background:#fffdfa}.contact-card-title{display:flex;align-items:center;justify-content:space-between}.small-text-button{min-height:40px;border:0;background:transparent;font-weight:650}.secondary-button,.small-text-button{color:var(--brand-700);cursor:pointer}.secondary-button{min-height:48px;padding:9px 18px;border:1px solid #d9c7bc;border-radius:10px;background:#fff;font-weight:700}.secondary-button:hover{border-color:var(--brand-600);background:var(--brand-50)}.secondary-button:disabled{cursor:wait;opacity:.6}.add-contact-button{width:100%;margin-top:14px;border-style:dashed}.outcome-card{padding:0;overflow:hidden}.outcome-card-selected{border-color:var(--brand-100);background:var(--brand-50)}.outcome-toggle{min-height:52px;display:flex;align-items:center;gap:11px;padding:12px 16px;cursor:pointer}.consent-check input,.outcome-toggle input{width:20px;height:20px;accent-color:var(--brand-700)}.outcome-fields{margin:0 16px 16px;padding:16px;border-top:1px solid var(--brand-100);border-radius:10px;background:white}.submit-confirmation{margin-top:24px;padding:clamp(24px,5vw,36px);border:1px solid var(--brand-100);border-radius:18px;background:linear-gradient(150deg,white,var(--brand-50))}.submit-confirmation h2{margin:0;font-size:22px}.submit-confirmation>p:not(.eyebrow){color:var(--ink-700);font-size:14px}.consent-check{min-height:54px;display:flex;align-items:center;gap:12px;margin-top:20px;padding:13px 15px;border:1px solid var(--line);border-radius:11px;background:white;cursor:pointer;font-size:14px;font-weight:650}.submit-alert{margin:16px 0;padding:14px 16px;border:1px solid #f1b4ae;border-radius:11px;background:#fff3f2;color:var(--danger);font-size:14px}.mobile-action-spacer{height:16px}.form-action-bar{position:fixed;z-index:20;right:0;bottom:0;left:0;padding:12px 16px calc(12px + env(safe-area-inset-bottom));border-top:1px solid var(--line);background:rgba(255,255,255,.94);box-shadow:0 -8px 30px rgba(90,42,18,.1);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px)}.action-inner{width:min(100%,880px);margin:0 auto;display:grid;grid-template-columns:.7fr 1.3fr;gap:12px}.action-inner .primary-button{margin:0}.modal-backdrop{position:fixed;z-index:50;inset:0;display:grid;place-items:center;padding:20px;background:rgba(58,28,13,.68)}.conflict-dialog{width:min(100%,500px);padding:30px;border-radius:18px;background:white;box-shadow:0 30px 90px rgba(0,0,0,.28)}.conflict-dialog h2{margin:0}.conflict-dialog>p:last-of-type{color:var(--ink-700)}.dialog-actions{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:24px}.dialog-actions .primary-button{margin:0}.customer-status-page{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(circle at top,var(--brand-100),transparent 42%),var(--canvas)}.status-card{width:min(100%,520px);padding:clamp(30px,7vw,52px);border:1px solid var(--line);border-radius:24px;background:white;box-shadow:var(--shadow);text-align:center}.status-symbol{width:66px;height:66px;display:grid;place-items:center;margin:0 auto 20px;border-radius:50%;background:#fff0e5;color:var(--brand-700);font-size:32px;font-weight:800}.status-symbol-success{background:#e9f8f0;color:#23875b}.status-card h1{margin:0;font-size:30px}.status-card>p:not(.eyebrow){color:var(--ink-700)}.privacy-tip{margin-top:24px;padding:13px;border-radius:10px;background:var(--canvas);color:var(--ink-500);font-size:12px}.receipt-meta{display:grid;margin:28px 0 0;border-top:1px solid var(--line);text-align:left}.receipt-meta div{display:grid;grid-template-columns:90px 1fr;gap:16px;padding:14px 0;border-bottom:1px solid var(--line)}.receipt-meta dt{color:var(--ink-500);font-size:13px}.receipt-meta dd{margin:0;font-weight:650}.status-pill{display:inline-flex;padding:3px 9px;border-radius:999px;background:#e9f8f0;color:#18754d;font-size:12px}.loading-mark{width:52px;height:52px;margin:0 auto 24px;border:4px solid var(--brand-100);border-top-color:var(--brand-700);border-radius:50%;animation:loadingSpin .9s linear infinite}@keyframes loadingSpin{to{transform:rotate(1turn)}}@media (max-width:640px){.customer-header-inner{width:min(100% - 28px,880px);padding-top:18px}.customer-header-inner .brand-on-dark{margin-bottom:26px}.progress-row{grid-template-columns:1fr}.save-state{grid-area:auto}.section-nav{justify-content:flex-start}.section-nav a{padding:0 14px}.customer-form{width:min(100% - 20px,880px);margin-top:12px}.form-section{margin-bottom:12px;border-radius:14px}.form-section>summary{min-height:82px;gap:11px;padding:16px 14px}.section-step{width:40px;height:40px;flex-basis:40px}.section-heading h2{font-size:17px}.section-heading>span{max-width:240px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.section-content{padding:0 14px 22px}.field-grid{grid-template-columns:1fr;gap:18px;padding-top:20px}.field-wide,.nested-fieldset{grid-column:auto}.contact-card{padding:14px}.choice-grid{gap:8px}.choice-chip{flex-grow:1;flex-shrink:1;flex-basis:calc(50% - 8px)}.choice-chip span{width:100%;justify-content:center;text-align:center}.outcome-fields{margin:0 10px 10px;padding:12px}.recovery-banner{align-items:flex-start;flex-direction:column}.recovery-actions{width:100%}.recovery-actions .secondary-button{flex:1 1}.dialog-actions{grid-template-columns:1fr}}@media print{.customer-form-header,.form-action-bar,.section-nav{position:static}.form-action-bar{display:none}.form-section{page-break-inside:avoid;break-inside:avoid;box-shadow:none}}.sr-only{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.admin-main{min-width:0}.admin-identity{display:grid;gap:8px}.logout-button{width:fit-content;min-height:36px;padding:0;border:0;background:transparent;color:#f8e3d5;cursor:pointer;font-size:12px}.admin-page-header,.detail-header{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;margin-bottom:28px}.admin-page-header h1,.detail-header h1{margin:0;font-size:clamp(28px,4vw,38px);line-height:1.25}.admin-page-header>div>p:last-child,.detail-header>div>p{margin:6px 0 0;color:var(--ink-500)}.header-action{min-width:168px;margin:0;padding:0 20px}.metric-grid{display:grid;grid-template-columns:repeat(5,minmax(120px,1fr));gap:14px;margin-bottom:22px}.metric-card{min-height:112px;display:grid;align-content:center;gap:4px;padding:20px;border:1px solid var(--line);border-radius:15px;background:white;box-shadow:0 8px 20px rgba(90,42,18,.04)}.metric-card span{color:var(--ink-500);font-size:13px}.metric-card b{color:var(--brand-900);font-size:30px;line-height:1.2}.admin-panel,.danger-zone,.detail-content{border:1px solid var(--line);border-radius:17px;background:white;box-shadow:0 8px 26px rgba(90,42,18,.05)}.panel-toolbar{min-height:72px;display:flex;align-items:center;gap:14px;padding:12px 18px;border-bottom:1px solid var(--line)}.admin-search{flex:1 1}.admin-search input,.filter-select select{width:100%;min-height:44px;padding:9px 12px;border:1px solid #decfc6;border-radius:9px;background:white}.filter-select{display:flex;align-items:center;gap:9px;color:var(--ink-500);font-size:12px}.filter-select select{min-width:130px}.result-count{color:var(--ink-500);font-size:12px;white-space:nowrap}.case-table-wrap{overflow-x:auto}.case-table{width:100%;border-collapse:collapse;font-size:13px}.case-table th{padding:13px 16px;background:#fffaf6;color:var(--ink-500);text-align:left;white-space:nowrap;font-weight:650}.case-table td{padding:17px 16px;border-top:1px solid #f1e8e2;vertical-align:middle}.case-table td:first-child{min-width:190px}.case-table td:first-child small{display:block;margin-top:4px;color:var(--ink-500)}.case-name{color:var(--brand-900);font-size:14px;font-weight:750}.case-name:hover,.row-action:hover{text-decoration:underline}.admin-status,.invitation-status{display:inline-flex;align-items:center;min-height:27px;padding:3px 9px;border-radius:999px;font-size:11px;font-weight:700;white-space:nowrap}.status-invited{background:#f3efec;color:#6f625b}.status-draft{background:#fff4e6;color:#9a5b18}.status-submitted{background:#e8f8ef;color:#16734b}.status-reopened{background:#fff0e6;color:var(--brand-900)}.invitation-active{color:#16734b}.invitation-expired,.invitation-revoked{color:#8a5660}.invitation-status:before{width:7px;height:7px;margin-right:6px;border-radius:50%;background:currentColor;content:""}.table-progress{width:76px;height:5px;display:inline-block;overflow:hidden;margin-right:7px;border-radius:999px;background:#eee4de;vertical-align:middle}.table-progress span{display:block;height:100%;background:var(--brand-600)}.case-table td small,.case-table time{color:var(--ink-500)}.row-action{color:var(--brand-700);font-weight:650;white-space:nowrap}.admin-empty{padding:70px 24px;text-align:center}.admin-empty strong{font-size:17px}.admin-empty p{margin:6px 0 0;color:var(--ink-500)}.admin-dialog{position:relative;width:min(100%,560px);max-height:calc(100vh - 40px);overflow-y:auto;padding:32px;border-radius:19px;background:white;box-shadow:0 30px 90px rgba(0,0,0,.3)}.admin-dialog h2{margin:0;font-size:26px}.dialog-description{margin:6px 0 22px;color:var(--ink-500)}.dialog-close{position:absolute;top:14px;right:14px;width:40px;height:40px;border:0;border-radius:50%;background:#f8f1ec;color:var(--ink-700);cursor:pointer;font-size:24px}.admin-form{display:grid;gap:16px}.admin-form-grid label,.admin-form>label,.danger-confirm label,.handoff-form label{display:grid;gap:7px;color:var(--ink-700);font-size:13px;font-weight:650}.admin-form label b{color:var(--danger)}.admin-form input,.admin-form-grid input,.admin-form-grid textarea,.danger-confirm input,.handoff-form input,.handoff-form textarea{width:100%;min-height:46px;padding:10px 12px;border:1px solid #decfc6;border-radius:9px;background:white;color:var(--ink-900)}.admin-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.admin-field-wide{grid-column:1/-1}.invitation-created{display:grid;justify-items:center;text-align:center}.invitation-created .status-symbol{margin-top:8px}.invitation-created p,.masked-link{color:var(--ink-500)}.masked-link{width:100%;margin:12px 0;padding:13px;border:1px dashed #d9c7bc;border-radius:9px;background:var(--canvas);font-family:ui-monospace,monospace}.invitation-created .primary-button{width:100%}.invitation-created small{margin-top:12px;color:var(--ink-500)}.back-link{display:inline-flex;min-height:40px;align-items:center;margin-bottom:12px;color:var(--brand-700);font-size:13px;font-weight:650}.detail-title-row{display:flex;align-items:center;gap:13px}.detail-header-actions{display:flex;flex-wrap:wrap;gap:10px}.export-link{display:inline-flex;align-items:center}.invitation-panel{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:14px;padding:18px 20px;border:1px solid var(--brand-100);border-radius:14px;background:linear-gradient(120deg,#fffdfb,var(--brand-50))}.invitation-panel>div:first-child{display:grid;grid-template-columns:auto 1fr;align-items:center;gap:4px 10px}.invitation-panel p{grid-column:2;margin:0;color:var(--ink-500);font-size:12px}.invitation-actions{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:7px}.invitation-actions button{min-height:40px;padding:6px 11px;border:1px solid #d9c7bc;border-radius:8px;background:white;color:var(--brand-700);cursor:pointer;font-size:12px;font-weight:650}.invitation-actions .danger-text{color:var(--danger)}.operation-notice{margin:0 0 14px;padding:11px 14px;border-radius:9px;background:#edf7f2;color:#1e714f;font-size:13px}.detail-tabs{display:flex;gap:4px;margin:26px 0 12px;border-bottom:1px solid var(--line)}.detail-tabs button{min-height:46px;padding:0 18px;border:0;border-bottom:3px solid transparent;background:transparent;color:var(--ink-500);cursor:pointer;font-weight:650}.detail-tabs button[aria-selected=true]{border-bottom-color:var(--brand-700);color:var(--brand-700)}.detail-content{padding:24px}.content-heading{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:22px}.content-heading h2{margin:0}.content-heading p{margin:4px 0 0;color:var(--ink-500);font-size:12px}.content-heading .primary-button{min-width:110px;margin:0;padding:0 17px}.answer-summary{display:grid;gap:18px}.summary-section{padding:20px;border:1px solid var(--line);border-radius:13px}.summary-section>header{display:flex;align-items:center;gap:10px;margin-bottom:17px}.summary-section>header span{color:var(--brand-600);font-size:13px;font-weight:800}.summary-section h2{margin:0;font-size:17px}.contact-summary,.outcome-summary,.summary-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0;margin:0;border-top:1px solid #f1e8e2}.contact-summary>div,.outcome-summary>div,.summary-grid>div{min-width:0;padding:12px 12px 12px 0;border-bottom:1px solid #f1e8e2}.contact-summary dt,.outcome-summary dt,.summary-grid dt{color:var(--ink-500);font-size:11px}.contact-summary dd,.outcome-summary dd,.summary-grid dd{margin:3px 0 0;overflow-wrap:anywhere;white-space:pre-wrap;font-size:13px}.summary-subgroup{margin-top:20px}.summary-subgroup h3{font-size:14px}.contact-summary,.outcome-summary{margin-top:10px;padding:0 12px;border:1px solid var(--line);border-radius:9px;background:#fffdfa}.empty-value{color:var(--ink-500);font-size:13px}.correction-warning,.internal-notice{margin-bottom:18px;padding:15px 17px;border:1px solid #efc486;border-radius:10px;background:#fff8ed;color:#76501f}.correction-warning p,.internal-notice p{margin:3px 0 0;font-size:12px}.admin-answer-editor .form-section{box-shadow:none}.editor-actions{position:sticky;z-index:3;bottom:12px;display:flex;justify-content:flex-end;gap:10px;margin-top:20px;padding:13px;border:1px solid var(--line);border-radius:12px;background:rgba(255,255,255,.94);box-shadow:0 8px 30px rgba(90,42,18,.12);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px)}.editor-actions .primary-button{margin:0;padding:0 20px}.handoff-form .admin-form-grid{margin-bottom:18px}.handoff-form textarea{min-height:96px;resize:vertical}.handoff-save{min-width:150px;margin:0;padding:0 20px}.inline-message{color:var(--brand-700);font-size:13px}.audit-list{margin:0;padding:0;list-style:none}.audit-list li{position:relative;display:grid;grid-template-columns:16px 1fr;gap:12px;padding-bottom:20px}.audit-list li:not(:last-child):before{position:absolute;top:15px;bottom:0;left:6px;width:1px;background:var(--line);content:""}.audit-dot{position:relative;z-index:1;width:13px;height:13px;margin-top:5px;border:3px solid var(--brand-100);border-radius:50%;background:var(--brand-700)}.audit-list p{margin:2px 0;color:var(--ink-500);font-size:12px}.audit-list small{color:var(--ink-700)}.danger-zone{display:grid;grid-template-columns:1fr auto;gap:22px;margin-top:20px;padding:22px;border-color:#efcbc8}.danger-zone h2{margin:0;font-size:17px}.danger-zone p{margin:4px 0 0;color:var(--ink-500);font-size:12px}.danger-actions,.trash-actions{display:flex;align-items:center;gap:9px}.danger-button{min-height:44px;padding:8px 15px;border:1px solid #d07a72;border-radius:9px;background:#fff;color:var(--danger);cursor:pointer;font-weight:700}.danger-button:disabled{cursor:not-allowed;opacity:.45}.danger-confirm{grid-column:1/-1;display:grid;gap:12px;padding:16px;border-radius:10px;background:#fff4f3}.danger-confirm>div{display:flex;justify-content:flex-end;gap:10px}.trash-item,.trash-list{display:grid}.trash-item{grid-template-columns:1fr auto;gap:18px;padding:20px;border-bottom:1px solid var(--line)}.trash-item:last-child{border-bottom:0}.trash-item h2{margin:0;font-size:17px}.trash-item p{margin:4px 0 0;color:var(--ink-500);font-size:12px}@media (max-width:1100px){.metric-grid{grid-template-columns:repeat(3,1fr)}}@media (max-width:760px){.admin-main{padding:20px 12px 36px}.admin-page-header,.detail-header{align-items:flex-start;flex-direction:column}.header-action{width:100%}.metric-grid{grid-template-columns:repeat(2,1fr);gap:9px}.metric-card{min-height:90px;padding:15px}.panel-toolbar{align-items:stretch;flex-direction:column}.filter-select{display:grid;grid-template-columns:70px 1fr}.result-count{align-self:flex-end}.case-table,.case-table tbody,.case-table td,.case-table tr{display:block;width:100%}.case-table thead{display:none}.case-table tr{padding:16px;border-top:1px solid var(--line)}.case-table tr:first-child{border-top:0}.case-table td{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:7px 0;border:0;text-align:right}.case-table td:before{flex:0 0 auto;color:var(--ink-500);content:attr(data-label);font-size:11px}.case-table td:first-child{display:block;min-width:0;text-align:left}.case-table td:first-child:before,.case-table td:last-child:before{display:none}.case-table td:last-child{justify-content:flex-end;padding-top:12px}.invitation-panel{align-items:flex-start;flex-direction:column}.invitation-actions{justify-content:flex-start}.detail-header-actions{width:100%}.detail-header-actions a{flex:1 1;justify-content:center}.detail-tabs{overflow-x:auto}.detail-tabs button{flex:0 0 auto}.detail-content{padding:16px 12px}.contact-summary,.outcome-summary,.summary-grid{grid-template-columns:1fr}.content-heading{align-items:flex-start;flex-direction:column}.content-heading button{width:100%}.admin-form-grid{grid-template-columns:1fr}.admin-field-wide{grid-column:auto}.danger-zone,.trash-item{grid-template-columns:1fr}.danger-actions,.trash-actions{flex-wrap:wrap}.danger-actions>*,.trash-actions>*{flex:1 1}.admin-dialog{padding:26px 18px}}